We approach every challenge with determination. We bring expertise and reliability, ensuring seamless solutions tailored to your needs. Our commitment is to excellence, making your experience smooth and hassle-free.
We approach every challenge with determination. We bring expertise and reliability, ensuring seamless solutions tailored to your needs. Our commitment is to excellence, making your experience smooth and hassle-free.
These Terms and Conditions (Terms) govern your use of the services provided by Portugal Visa.
By utilizing our Services, you acknowledge that you have read and accepted these terms. You also agree not to violate our policies. If you disagree with the terms outlined in this agreement or are unsatisfied with the site, please direct your complaints to our Contact Us page. Failure to comply with these Terms may result in legal action and restrictions on your access to this site. Portugal Visa may occasionally modify these Terms, so please continue to review this agreement whenever you access or use this site.
In these terms of service, Portugal Visa, us, we, or our refers to Portugal Visa. We are a limited company incorporated under the Companies Acts in England and our Registered Office is located on —–Address—-
Services refer to the services provided by Portugal Visa, including visa/UK passport consultation, document verification, application submission assistance, visa/passport collection, and dispatch to the Customer/Client. Additionally, it may include other services provided by Portugal Visa, such as translation services and document legalization.
Customer, Client, or you refer to an individual or organization to whom Portugal Visa provides Services or contracts the provision of Services.
Third Party Suppliers refer to any third parties involved in visa issuing (Visa Centres, Embassies, and High Commissions), UK passport issuing (HM Passport Office), Post Office, international couriers, Company’s business partners, and any other organization used by the Company to provide services to the Customer.
We understand the importance of clear and concise language in legal documents. Therefore, we have revised the grammar and spelling errors in the original writing. Additionally, we have made the writing more interesting, professional, and understandable by using appropriate language and sentence structure.
We will provide our services to individuals who have explicitly and directly requested assistance through our online platform, Portugal Visa Services. Additionally, organizations may request our services if the individual making the request has the authority to bind the company on behalf of which the service is being requested.
It is important to consider these terms in conjunction with our Privacy Policy. Please note that the Terms are subject to change without prior notice, except that the Terms in effect at the time of placing or modifying an order will govern that specific order. It is worth mentioning that simply browsing the website is subject to the Terms of Website Use, rather than these specific Terms.
At Portugal Visa, our primary focus is to assist you in obtaining visas and other necessary travel documentation. We guide the required documents and forms, and then submit them, completed by you, to the relevant authorities or appropriate bodies. It is important to clarify that if we provide services to you, you are considered our customer, and these Terms apply. However, if we refer you to another service provider, it is your responsibility to review their services and adhere to their terms and conditions. Please note that these Terms do not apply to third-party services, and we cannot be held liable for any issues arising from such services.
Our order process allows you to review and correct any errors before submitting your order to us. Once you place an order, you will receive an email from us confirming that we have received your request. If everything appears to be in order, we will notify you that we have accepted your order and have commenced working on it. This acceptance email will be titled “Your Application was Successfully Submitted to the Embassy.” Please be aware that the contract between us will only be formed once you receive this acceptance email. These Terms apply to any offer and agreement between you and Portugal Visa, as well as to the provision of any services provided to you by or on behalf of Portugal Visa. These services include, but are not limited to, the processing of visas, passports, and other relevant documents on your behalf. Certain Terms may refer to an issuing authority, which is the official body, such as an embassy, consulate, or agency, responsible for issuing or supplying the requested documents.
Payment can be made using any of the options advertised on our website. Payment is required at the time of placing your order.
By using Portugal Visa or any other vendor or service provider through Portugal Visa, you agree to pay all fees associated with the products or services offered for sale. Additionally, you are responsible for paying any applicable taxes and shipping charges for the purchase of other products or services.
If payment fails or remains unpaid, your application will be marked as incomplete in our system. Your visa specialist will notify you if payment is outstanding. Please note that your application will not be submitted until full payment is received.
Please be aware that the requirements and fees for processing passports and visas are subject to change. This includes embassy consular fees, application forms, and documentation required for visa issuance. These changes may occur without prior notice.
When making a payment online, your credit card(s) will be charged immediately after online verification is completed. Our secure server software encrypts all payment card details, ensuring that no unauthorized third party can intercept the data. You can verify the security of your transaction by looking for a locked padlock icon or an image of a padlock next to the payment details on our website.
To protect against unauthorized use of your credit, debit, or charge card, we will validate the name, address, and other personal information provided by you during the order process using appropriate third-party databases. By accepting these terms and conditions, you consent to these checks being conducted. Rest assured that all information provided by you will be treated securely and under the GDPR. During security checks, we may request additional information or documentation to support the data you have provided.
To initiate the utilization of our services, it is imperative that you either register as a new user or log in to your existing account on our official website, http://www.Portugalvisaonline.co.uk/
At Portugal Visa, we strive to furnish you with precise information and ensure the timely acquisition of your visa for the desired travel date. However, it is crucial to bear in mind that the requirements for obtaining a visa, including documentation, fees, and time frames, are subject to variation based on specific factors provided by you, such as current or previous nationality, residence, gender, age, profession, recent travel, and religion.
Portugal Visa endeavors to accurately depict all the services featured on our website. Nevertheless, we cannot guarantee that all statements, definitions, and descriptions are the most up-to-date, comprehensive, accurate, and devoid of errors. Embassies and consulates frequently modify their requirements and fees without prior notice, and such changes can take effect immediately. If any service description or information on our site becomes outdated or inaccurate, you hereby agree to hold Portugal Visa harmless.
Please note that requirements and fees associated with passport and visa processing are subject to change without prior notice. Additionally, the application forms and additional documents required for visa issuance may also be subject to change without notice. Consular and U.S. Passport Agency officials have the discretion to request additional documentation as they deem necessary. Furthermore, they reserve the right to decline the issuance of travel documents, visas, or passports without disclosing the reason for denial.
The processing time for visas and passports provided by Portugal Visa is an approximation based on normal circumstances and is generally reliable. However, please be aware that these processing times are not guaranteed. Portugal Visa cannot be held responsible for any delays, cancellations, financial losses, or other consequences resulting from denial or delay in processing.
Please be advised that Portugal Visa reserves the right to decline the processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.
By placing an order with us, you acknowledge and accept these terms. Once you have placed an order, a dedicated visa specialist will be assigned to you, and the application submission process will commence. At this stage, your specialist will verify whether a money order covering the entire order has been included or if a credit card authorization form confirms a successful charge.
We understand that the date by which you require your passport is crucial, and we will ensure that it is possible to process and obtain a visa within the anticipated time-frame to meet your expectations. If there is sufficient time to process the required visa and we have received all the necessary documents, your application will be thoroughly reviewed for any mistakes or corrections. Once the necessary payments have been made, your application will be promptly submitted.
Payment can be made using any of the options advertised on our website. Payment is due at the time of placing your order.
The processing time for visas and passports, as quoted by Portugal Visa, is approximate and based on the processing times provided by Embassies, Consulates, High Commissions, and the Department of State (issuing authority) under normal circumstances. To calculate the processing time, please start from the next business day after the documents is submitted to the Visa Centre. If you require the Same Day or Next Day processing options, kindly specify this on the order form. For other processing options, the processing time should be calculated starting from the day after the submission of the documents to the issuing authority.
It is important to note that the issuing authority may request further explanations. The issuance of the visa is solely at the discretion of the issuing authority, and their decision is final in determining entry into the country, even if all the prescribed requirements have been met by the applicant. Portugal Visa cannot guarantee that the issuing authority will issue the visa on time and within the specified time frame.
Portugal Visa will not be held responsible for any delays, cancellations, financial losses, or other losses resulting from denial or delay in processing. We regret to inform you that no refunds will be provided for service fees, embassy fees, courier fees, shipping charges, or any portion thereof, due to delays or denial of service.
Upon receiving your passport and original supporting documents from Portugal Visa, it is crucial that you verify the issuance of the requested visa(s). Additionally, ensure that the visa for your intended country of visit is valid for the specified dates of arrival and departure and that the purpose and nature of your visit align with your intentions. Should you identify any errors or discrepancies, it is imperative to promptly contact Portugal Visa for immediate resolution.
For all shipping requirements, Portugal Visa relies on the services of Royal Mail, unless otherwise instructed. Standard envelopes and packing materials provided by Royal Mail or another designated shipping company, as per client instructions, are utilized. While we strive to ensure the safe delivery of documents, it is important to note that damages or losses incurred during transit are beyond the control of Portugal Visa. We strongly recommend our clients opt for shipping services that offer real-time tracking of packages in transit, as this provides an added layer of security. It is important to understand that Portugal Visa cannot be held responsible for any failures or errors on the part of shipping companies, including but not limited to delivery delays, tracking issues, package location, and overall safety. We do not endorse or guarantee any claims made by shipping companies regarding the quality of service, timely delivery, availability, or any other claims.
In the United Kingdom, as a Consumer, you possess the legal entitlement to cancel an order or contract under the Consumer Contracts Regulations within a cooling-off period of 14 working days. This provision allows you to reconsider your decision or opt out of a purchase for any reason whatsoever. Should you choose to exercise this right, you must inform the supplier of your decision to cancel the order, and in turn, you will be eligible for a refund. To initiate the cancellation process, you may provide a written notification of cancellation to the agent. However, due to the urgent nature of orders placed with Portugal Visa and to ensure the avoidance of potential major consequences resulting from delays, Portugal Visa has implemented a policy of commencing services upon receipt of payment and/or full documentation, even if this occurs before the expiration of the statutory cooling off period. The Consumer explicitly authorizes and acknowledges this arrangement. Consequently, the Consumer may not fully benefit from the cooling off period for orders placed with Portugal Visa and may be held responsible for a portion or the entirety of the fees for services provided by Portugal Visa before the receipt of the Consumer’s cancellation notice. Furthermore, it is important to note that visas are customized to the Consumer’s specific requirements, which may render the cooling off period and right of cancellation inapplicable.
If your passport and supporting documents have been received by Portugal Visa and subsequently submitted for processing prior to cancellation, no refund will be issued. However, if the submission has not yet taken place at the time of cancellation, you will be eligible for a partial refund, which will be calculated as the difference between any fees paid, return shipping charges, and a £15 processing fee. Please note that no refunds will be provided for electronic visas (e-visas) to the following countries: Antigua Barbuda, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Brazil, Cambodia, Canada, Chile, Cuba, Egypt, Ethiopia, Gabon, Guinea Bissau, Hong Kong, India, Ivory Coast, Kenya, Kyrgyzstan, Lesotho, Malaysia, Moldova, Myanmar, Nigeria, Oman, Puerto Rico, Qatar, Russia, Rwanda, Senegal, Singapore, Sri Lanka, Taiwan, Tajikistan, Turkey, Uganda, Ukraine, United Arab Emirates, United States, US Virgin Islands, Vietnam, and Zimbabwe.
If you have not yet shipped your passport and other supporting documents and would like to cancel your application, you will be eligible for a partial refund if your intended destination is Albania, Azerbaijan, Bangladesh, Belgium, Brazil, Canada, Central African Republic, Estonia, Georgia, Germany, Ghana, Greece, Iceland, India, Indonesia, Ireland, Italy, Malta, Mauritania, Nepal, New Zealand, Nigeria, Oman, Russia, Saint Kitts Nevis, South Korea, Taiwan, Turkey, Ukraine, United Kingdom, Uzbekistan, or Vietnam. This refund will be equal to the difference between any fees paid and a £15 processing charge. However, if your intended destination is any other country, you will receive a full refund.
To cancel your application, you can either use the Cancel/Delete function in your account while logged in or call our service line. Please note that Portugal Visa is unable to process refunds for credit card payments that are over 3 months old, regardless of the circumstances. In such cases, we may issue a store credit that can be used for future applications submitted through Portugal Visa. Please be aware that this credit cannot be applied to applications submitted through other agencies or directly to consulates.
Please take a moment to review our Privacy Statement, which you are also agreeing to abide by when using this site. The Privacy Statement is an integral part of this agreement.
By utilizing this site and our services, you explicitly consent to Portugal Visa contacting you through email, messaging, or other electronic or non-electronic means of communication for all purposes, including the distribution of marketing and promotional materials.
By submitting registration and application forms, you confirm that the information you provide is accurate and truthful. It is your responsibility to maintain the confidentiality of your User ID (login) and password. You are accountable for all uses of your User ID (login), whether authorized by you or not. Please notify us immediately of any unauthorized use of your User ID or password. For further details, please refer to our Privacy Statement, which governs the submission and distribution of information.
This website, encompassing text, content, photographs, graphics, and software applications, is safeguarded as a collective work by copyrights, trademarks, service marks, international treaties, and other proprietary rights and laws of the U.S. and other countries. All logos, images, website design, text, graphics, software, and HTML code used to generate web pages on Portugal Visa are the exclusive property of Portugal Visa and may not be copied, adapted, sketched, painted, or otherwise reproduced in any manner without prior written permission from Portugal Visa. Any other service marks, trademarks, names, or logos, as well as individual articles, columns, and other elements, are the property of their respective owners. Portugal Visa assumes no responsibility for other service marks, trademarks, names, or logos, articles, columns, and other elements that may be copyrighted or may be the trademarks and/or service marks of their respective owners.
Portugal Visa is committed to upholding and respecting the intellectual property rights of others. We take all necessary steps to ensure compliance with copyright and trademark laws. By using our services, you agree to release Portugal Visa from any responsibility or liability arising from any actual or alleged infringement of intellectual property rights. If you become aware of any such infringement, we kindly request that you promptly notify us in writing. We also ask for your cooperation in allowing us sufficient time to investigate and respond to any infringement or accusation before pursuing any legal action.
You are responsible for indemnifying, holding harmless, and defending Portugal Visa, along with its officers, directors, agents, and employees, from any suits, claims, demands, or liabilities of any nature or kind. This includes costs and expenses resulting from any violation of these Terms by you, your employees, agents, subcontractors, or anyone using your computer or user ID. This requirement extends to claims or liabilities brought forth by third parties due to the use of patented or copyrighted information or for any other reason. You agree to bear all costs, damages, and expenses, including reasonable legal fees and costs, incurred because of any claim, suit, action, or proceeding related to such actions.
You acknowledge and agree that Portugal Visa reserves the right to terminate your access to this site at any time, without prior notice. In such cases, you agree not to hold Portugal Visa responsible or liable for any damages incurred. Additionally, Portugal Visa retains the right to decline processing documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.
You have one month after the completion of work by Portugal Visa, starting from the date of visa delivery or initial order, to notify Portugal Visa of any claims related to our services. It is important to note that once this deadline has passed, any rights for rectification or compensation will expire.
This website contains links to third-party websites. These links are provided solely for informational purposes and to assist in locating other internet resources. We want to emphasize that we are not responsible for the content, accuracy of information, expressed opinions or statements of any third-party sites linked to us, or any links contained within those sites.
This site is intended for use by adult individuals who are over 18 years of age. It is strictly prohibited to use this site for any illegal purposes or in any manner inconsistent with these Terms & Conditions. Furthermore, you may not utilize this site for any reason other than its intended purpose. If you choose to submit any information to our site, you agree not to post or transmit pyramid schemes or chain letters, viruses, or any other harmful components. Additionally, you must refrain from violating the copyright or intellectual property rights of any person or entity, including but not limited to copyrights and trademarks. It is important to note that any defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, harmful, or potentially criminal content is strictly prohibited. Such actions may result in civil liability or violation of the law.
Please be aware that you are not permitted to copy, reproduce, recompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, recirculate, transmit, or in any way exploit any part of this website, including images and other materials, or offer any part of the service for sale or distribution without the prior written consent of Portugal Visa.
The information provided on this website is presented “as is” and without any warranties, whether expressed or implied, regarding its accuracy, completeness, fitness for a specific use or purpose, or any other warranties of merchant-ability, title, non-infringement, or otherwise. Portugal Visa shall not be held responsible for any direct or indirect damages or losses, including incidental or consequential damages, special or punitive damages, arising from or related to the use or inability to use this website. Portugal Visa explicitly disclaims all warranties concerning the hardware and software supporting this website, including any implied warranties, fitness for a particular purpose, and damages of any kind. Consequently, Portugal Visa, its officers, employees, partners, affiliates, subsidiaries, successors, assigns, and third-party agents shall not be held liable, directly or indirectly, in any manner, for any inaccuracies, errors, or omissions in the services provided. This includes but is not limited to delays, errors, or interruptions in the transmission or delivery of services or products, as well as any loss or damage arising from non-performance. Portugal Visa does not provide any warranties or representations regarding the information, requirements, restrictions, quality, content, theme, style, or expressions provided directly or through any third party on this website.
This agreement, together with the Privacy Statement, constitutes the entire agreement between you and Portugal Visa, superseding any prior agreements, statements, or representations regarding Portugal Visa. The failure to enforce any provision of this Agreement shall not be interpreted as a waiver of such provision or the right to enforce it. No waiver, amendment, or modification made by you shall be valid or binding unless it is in writing and signed by both parties.